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Q: What address should I send my payments to?
A: Please send payments in the form of check or money order to:
Village Online - Billing Department
PO Box 2999
Sugar Land, Texas 77487-2999
NOTE: Please do not send cash payments via the postal service.
Q: Can I use PayPal for making payments?
A: Yes, you can use PayPal for making payments, but you must set-up your account on PayPal before doing so.
Go to http://www.paypal.com to set-up your account if you do not currently have one.
Q: How do I notify you of my address and/or telephone number change?
A: You are welcome to call us at: 281-820-1234, or you can notify us on-line by paying a visit to our billing department contact form at: http://www.vonl.com/contact/billing.cfm.
Q: How do I notify you of my intention to cancel service?
A: For information on service termination, visit: http://www.vonl.com/contact/cancellations.cfm.
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